> I bet Microsoft is single-handedly responsible for 80+% of complaints about email being impossible to host.

They are the reason I dropped self-hosting my mails. They were silently dropping some of my mails depending on the day I sent them. If they were at least sent to the spam folder, it would be easier to communicate with their users. And since a lot of their users are not technical at all, it's complicated to explain them the issue.