While I think the notion of LLMs being moral patients or even capable of emotional harm is ridiculous, I do think it pays to be polite to them. Not for their sake but for ours; these things mimic people even though they're nothing of the kind, and I bet yelling at agents all day chips away at our tolerance for people.

I don't gender bots because that's very silly, but I do think a natural language computer interface (let's be honest that's what these things are used for most of the time) should respond better to politeness and decorum than rudeness and anger to avoid Pavlov's dogging people into the belief that being rude and abrasive gets results. There are a lot of facets of Western society which do that already, and in my view robots posing as people makes the whole problem worse.

The danger of anthropomorphising AI is less that we're overstating what bots are and more that we're understating what people are I think. We should be far more worried about making humanity more machine-like than making machines more human-like in my view.