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Re:Whom the Gods Would Destroy, They First Give Real-time An... by ajdecon on Wednesday January 09, 2013 @02:32PM (#5032988)
> Nice post. Ops guys though, like to see the bushes rustling right away so that we can reboot that switch before all hell breaks loose :-)

I don't think you're disagreeing with the article. He shows a real-time dashboard of ops stats, and then says:

> It's important to divorce the concepts of operational metrics and product analytics.

Real-time ops statistics help solve ops crises, but product analytics can afford a little more consideration.

Re:Whom the Gods Would Destroy, They First Give Real-time An... by ProblemFactory on Wednesday January 09, 2013 @03:53PM (#5033453)
> It's important to divorce the concepts of operational metrics and product analytics.

I don't think operational and product analytics are different in principle. In both cases, the best speed for analytics matches the speed of taking action on the results.

In ops, there are people whose very job is to respond to a server crash in 2 minutes. In product design, there are no actions taken within minutes of seeing the change in data - so faster analytics just wastes time on refresh-procrastination, and encourages needlessly hasty decisions.