You Know Who Hates AI? Insurance Claims Adjusters

Re:You Know Who Hates AI? Insurance Claims Adjusters by bigfishrunning on Wednesday September 02, 2026 @08:53AM (#49535511)

If you were monitoring the power coming into your house, why did you need claude to "put together a whole packet documenting brownouts"? Shouldn't you just have the raw data, maybe highlighted with the offending parts? Or was the prose of your complaint the issue?

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Re:You Know Who Hates AI? Insurance Claims Adjusters by throwaway173738 on Wednesday September 02, 2026 @09:12AM (#49535681)

Frequently you have to mention specific laws and describe how your situation matches the law or your complaints get ignored. At least this is how it works when you call your insurance company and make similar complaints.

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Re:You Know Who Hates AI? Insurance Claims Adjusters by bluGill on Wednesday September 02, 2026 @09:19AM (#49535789)

There is still a lot of work to take the raw data and put it into a useful format. LLMs are really good at that (when they don't hallucinate data).

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Re:You Know Who Hates AI? Insurance Claims Adjusters by Jgrubb on Wednesday September 02, 2026 @04:27PM (#49542010)

This. Putting together a complaint in the language of a electricity service professional(?) with proper citations etc.

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Re:You Know Who Hates AI? Insurance Claims Adjusters by Jgrubb on Wednesday September 02, 2026 @04:33PM (#49542105)

In short, a rock solid data analysis artifact takes a lot longer than just running the queries.

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