There were two, and they were 'bad' in different ways. Neither had any talent for teaching, both were unwilling to lift a finger to help outside of class. One was a typical powerpoint jockey, and consistently had incorrect statements on his slides. Anything from popular misquotes (Bill Gates saying no one will need more than 64 mb of memory) to downright misinformation. Brutal grammatical errors and typos in EVERYTHING he wrote. Gee, it's almost like he didn't care. Though it's less relevant, I found both obnoxiously holier-than-thou; very much the condescending academics.

Anyway, I just want to know where to direct my complaint. What's the most effective way to be heard?

> both were unwilling to lift a finger to help outside of class.

> I found both obnoxiously holier-than-thou; very much the condescending academics.

I'm not saying you're wrong, but I would urge you to be slower to judgement.

I have developed at least a little bit of a reputation for being unapproachable and reluctant to help students. Which I find very unfortunate, because I am quite happy to help students and indeed wish more would seek help.

In my case I suspect there are two factors at work.

(1) I am always annoyed for an instant when I'm interrupted from my other work. I do my best to recover and welcome the student warmly, but people pick up on my very first reaction, and that's not the part I can change readily.

(2) I am teaching in the South, which is culturally unfamiliar. It is considered polite to chitchat about the weather or whatever before getting down to business, but I can never think of anything to say about the weather and typically ask students what's on their mind right away. Unfortunately, this probably makes a few people uneasy.

In short, there is probably another side to this story. If you endeavor to understand it, you will have enormously more leverage if and when you complain.

Gotchya