Stripe updates policy: free refunds and chargebacks

Re:Stripe updates policy: free refunds and chargebacks by dangrossman on Wednesday December 19, 2012 @09:23PM (#4945984)

I've gotten Visa chargebacks as far back as 7 months after the fact. It was a surprise when it happened as I had thought 6 months was the limit, since 180 days appears quite often in merchant account agreements as a hold period for various issues.

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Re:Stripe updates policy: free refunds and chargebacks by jcoby on Wednesday December 19, 2012 @09:44PM (#4946044)

Ahh, news to me.

I did some brief searching and it seems like the time limit depends on several things (including type and amount of charge and physical location of the vendor). It could be as little as 45 days or as long as 540.

It's definitely become more common to get chargebacks over the years. Part of this is increased volume on our part and part of it is the CC companies becoming more consumer friendly.

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Re:Stripe updates policy: free refunds and chargebacks by omarchowdhury on Wednesday December 19, 2012 @09:27PM (#4945996)

Yeah, it's something like 270 days now.

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Re:Stripe updates policy: free refunds and chargebacks by throwaway64 on Thursday December 20, 2012 @02:43AM (#4946690)

ah the power to unilaterally change terms, knowing your customers have essentially zero alternative.

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