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A comment on Over 170k Nonprofits Lost All Their Data. Is Microsoft to Blame?. Parent comment

Re:Over 170k Nonprofits Lost All Their Data. Is Microsoft to... by rbanffy on Sunday August 23, 2026 @04:33PM (#49412355)
> the official support channels in Microsoft are broken

I can say, from first hand experience, the very best cloud providers have support channels that are, at the very least, unpleasant to use.

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Re:Over 170k Nonprofits Lost All Their Data. Is Microsoft to... by _joel on Sunday August 23, 2026 @06:45PM (#49413341)
Yes, but its seems Microsoft is the most broken.
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Re:Over 170k Nonprofits Lost All Their Data. Is Microsoft to... by crooked-v on Sunday August 23, 2026 @11:46PM (#49415006)
Apple is decent. The internal processes are opaque, but you can always pretty easily talk to a real person who can and will escalate things to real internal support teams as soon as the CSR scripts no longer apply.
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Re:Over 170k Nonprofits Lost All Their Data. Is Microsoft to... by rbanffy on Monday August 24, 2026 @04:31AM (#49416817)
Apple has always been brilliant, but they don’t offer a full spectrum of cloud services.
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