I'm envious, although I think my experience is the rule and your's more of an exception. It might be more common on HN given the demo, but IRL, people mostly want to talk. Or even if they read email, they can't be bothered to search for things themselves. Makes me think of another long standing habit I have, I just ignore people. If they ask me something that has been answered and I know it's in an email somewhere, I ignore the question. If it's something they really need, they will go find it. Obviously this is very YMMV and I was able to start doing this after I reached a higher position/role, I've been a CFO for some time now and I still have certain people and audiences I will promptly answer any question even if I know it's been answered/documented.