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Re:Kinney Drugs pulls back AI phone assistant after hundreds... by snarf21 on Monday August 10, 2026 @01:57PM (#49247285)
The bigger question is that given all the consolidation and monopolies, if the top 2/3 companies do this, what is the alternative? Even for something like car insurance in the US, all the ELT at those want EBITDA at all costs. I'm not sure what fall out will be.

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