Re:Developers are attached to tools because tools encode trust
by ozim on Monday August 03, 2026 @03:23AM
(#49152323)
Question is: what are you building?
There is no general answer that will answer which is preferable.
It is easy for people to come up with features they want or a customisation and they don't care for the cost of actually maintaining that feature or customisation.
I work on building SaaS platform, we had multiple customers for whom we build custom features and they paid for development of those features. Not fun part is after 2-3 years those customers are gone (for example employees at customer rotated and they switched to something totally different) — but now we are left with dead feature no one is paying for supporting, some are easy to remove, some are not.
There is no general answer that will answer which is preferable.
It is easy for people to come up with features they want or a customisation and they don't care for the cost of actually maintaining that feature or customisation.
I work on building SaaS platform, we had multiple customers for whom we build custom features and they paid for development of those features. Not fun part is after 2-3 years those customers are gone (for example employees at customer rotated and they switched to something totally different) — but now we are left with dead feature no one is paying for supporting, some are easy to remove, some are not.