Re:Show HN: An AI-Powered Widget for Collecting User Feedback
by paicha on Monday August 03, 2026 @04:58AM
(#49153067)
I agree that internal teams make sense. It is all about what you are doing with the B2C use case and whether the user needs to fill out a 5-second highlight and answer question. What makes it useful is catching the silent friction between "it is all good" and "site is broken."
The average B2C play requires too many clicks for customers. They are not motivated enough to submit feedback unless a major event happens to them (payment failure, site crash in middle of purchase, etc.). At that point, this tool wouldn't help.