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Re:The AI Productivity Illusion by garrickvanburen on Sunday July 26, 2026 @06:56PM (#49063235)
I wrote this back in 2023, and I think it holds

“After compiling all these, it still seems neutral to net negative. Maybe a net positive on the customer service side.“

https://garrickvanburen.com/media-tetrad-generative-ai/

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