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Re:How We Want To Fix Team Chat by jlogsdon on Monday December 03, 2012 @12:49PM (#4866689)
IRC compatibility at the last is fantastic, and it's a simple protocol. Flowdock offers this (and is a similar service).
Re:How We Want To Fix Team Chat by shuzchen on Monday December 03, 2012 @01:21PM (#4866888)
my workplace uses Hipchat, and they appear XMPP based. You can access it using your IRC client with bitlbee as a bridge (I just set this up this past weekend - I don't know why I didn't do it sooner). Not as simple as direct IRC compatibility, but something I can live with.

I imagine it's easier for them to build custom features on XMPP (since the protocol supports custom messages/actions) rather than IRC (where you'll have to build your tool around IRC's paradigm of chat-rooms and text only chat).