Re:Apple - Think Twice
by intellegacy on Monday December 03, 2012 @12:41PM
(#4866637)
That's nonsensical. Apple is marketing these staff as "geniuses". They're supposed to operate on a higher standard than the stereotypical brain-dead tech support; thus we should hold them to that standard.
If Apple's standards are as low as those of other companies then they really don't deserve to earn the price premium they charge.
Re:Apple - Think Twice
by stcredzero on Monday December 03, 2012 @01:15PM
(#4866847)
> That's nonsensical.
Wow, I chime in with a on anecdote supporting your position, coupled with a universal truism, and you say I'm promulgating nonsense. Take a chill pill.
Re:Apple - Think Twice
by intellegacy on Monday December 03, 2012 @01:41PM
(#4867018)
It wasn't my intention to come across as an ass, sorry.
Your anecdote implies a deeper insight though: if the "genius" is just another standard tech support employee then Apple's use of the moniker is misplaced.
Re:Apple - Think Twice
by stcredzero on Monday December 03, 2012 @02:45PM
(#4867389)
> then Apple's use of the moniker is misplaced
It's called marketing. Also, don't believe everything you read.
Not all geniuses are created equal. Some of them are horrible. Some are great. It's like any other population of human beings. I've gotten both kinds.