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A comment on The User Is Visibly Frustrated. Parent comment

Re:The User Is Visibly Frustrated by dse1982 on Tuesday May 26, 2026 @09:14AM (#48279392)
Amen. Chatbots are a band-aid on broken UX. <insert bandaid tank meme here> Trying to explain this for a while at the company I work at, but everybody is drunk on the kool-aid. But I get it: good UX takes deep thought and creativity. Tacking on a chatbot does not.
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Re:The User Is Visibly Frustrated by thewebguyd on Tuesday May 26, 2026 @04:26PM (#48285519)
> good UX takes deep thought and creativity. Tacking on a chatbot does not

See: Microsoft Copilot in the Windows settings app. Instead of actually fixing the app and making things discoverable with good design (or at least, functional search), they just slapped the chatbot into the search box.

I'm seeing this pattern more and more, and its frustrating. All UX just goes out the window because "well, we'll just make it so the user can ask a chatbot"

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