Tell HN: Dont use Claude Design, lost access to my projects after unsubscribing

Re:Tell HN: Dont use Claude Design, lost access to my projec... by pycassa on Wednesday May 13, 2026 @07:42PM (#48129186)

So if I subscribe again? do I expect to have the previous data or it will start afresh?

I want to know if I should subscribe again to get this data or shouldn't bother.

You can talk about all these rules, but that was my data, when I was subscribed to their product, I'm not asking for access to generate more, just my past sessions.

[ Parent | on HN ]

Re:Tell HN: Dont use Claude Design, lost access to my projec... by parliament32 on Wednesday May 13, 2026 @09:40PM (#48130146)

Well, in an ideal scenario, you would have exported anything you wanted to keep, and you'd import it if you subscribe again.

How long would you expect them to keep your data for? Do you really expect them to pay storage costs for your data indefinitely just because you paid them $20 once upon a time?

And on the inverse side, would you really want your data to be compromised when they inevitably get breached just because you had a sub there once?

These are the reasons data retention policies exist.

[ Parent | on HN ]

Re:Tell HN: Dont use Claude Design, lost access to my projec... by pycassa on Thursday May 14, 2026 @01:33AM (#48131455)

but i still have my account with them. i havent deleted it. and was able to access chat sessions in the actual claude app. and obciously my own claude code sessions.

[ Parent | on HN ]