Instead, everybody ended up using Gmail, iMessage/WhatsApp, and Facebook, and things are as centralized as they can be.
Agents could be a force in breaking that trend. Even if inference stays centralized, the artifacts agents create would not be. Basically the difference between everybody renting from one of a handful apartment building mega corps or being able to hire contractors to build your own things according to your ideas.
And just like there, it’ll probably help a lot to know a bit about how the sausage is made to not be taken advantage of. Also, many people will probably always continue to rent, which is fine. But the possibility of agent competition alone will hopefully keep centralized platforms and SaaS offerings on their toes, which is good for their users.
But at that point you're big enough to build it properly.
Interesting evolution:
1980s and before - Centralized computers, thin clients & terminals
1990s - Decentralized computing - rich clients running native code locally, data lives locally, making use of the network for necessary communication (e.g. email, IM)
Present day - Entirely centralized data, compute outsourced from companies to 'Public Clouds', bloated clients running JavaScript locally, but mostly without local storage besides cached copies of data.
I wonder what path the next phase will take.
An average web user got far less technical since, and making a website got harder instead.
Now, if anyone could just ask an AI agent to set up a website, and get a personal page with an e-mail inbox and a domain - all reasonably secure, TLS set up, billing added as +$5 per year to the AI subscription bundle? Maybe that would help some.