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A comment on Windows 8 — Disappointing Usability for Both Novice and Power Users. Parent comment

Re:Windows 8 — Disappointing Usability for Both Novice and P... by chrisherring on Sunday November 18, 2012 @10:19PM (#4802729)
Users have learnt to open task manager, find the process and click "End Task". That's a whole lot more complicated. I think people forget that at some point everyone went through a learning curve to learn even the basics of how to operate a computer. Having a learning curve does not make something a failure.
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Re:Windows 8 — Disappointing Usability for Both Novice and P... by M4v3R on Monday November 19, 2012 @01:43AM (#4803239)
I have yet to find one regular (i.e. not tech-savvy) Windows user who knows how to open and use task manager.
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Re:Windows 8 — Disappointing Usability for Both Novice and P... by chrisherring on Monday November 19, 2012 @02:35AM (#4803347)
Therefore since that is the equivalent to the Windows 8 process of forcing a program to close the complexity of the action is really a non issue.
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Re:Windows 8 — Disappointing Usability for Both Novice and P... by gnud on Monday November 19, 2012 @04:09AM (#4803582)
I disagree.

In windows XP, Vista and 7, if you click the magical red X on a misbehaving program, Windows will offer to kill if after something between 5-50 seconds. Non-tech-savvy users _do_ use that functionality.

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Re:Windows 8 — Disappointing Usability for Both Novice and P... by chrisherring on Monday November 19, 2012 @09:04PM (#4807392)
And in Windows 8 you don't even need to worry about it. After switching to another program the previous program will be suspended and if it takes too long to suspend, terminated. Sounds a lot better than asking "Non-tech-savvy users" to make the decision.
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Re:Windows 8 — Disappointing Usability for Both Novice and P... by gnud on Tuesday November 20, 2012 @06:24AM (#4808556)
But it isn't obvious at all this is happening. The original issue here was a stuck application, and the user didn't know how to get it unstuck. I don't think "do something else for a while, it'll sort itself out" is a good response.
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