Re:HERMES.md: Anthropic bug causes $200 extra charge, refuse...
by 2ndorderthought on Wednesday April 29, 2026 @03:34PM
(#47953309)
A little human touch goes a long way with customer service and sales. Sorry your management makes you guys look so bad. But yea I am done with anthropic as well. No offense to you all actually making the thing.
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Re:HERMES.md: Anthropic bug causes $200 extra charge, refuse...
by notahacker on Wednesday April 29, 2026 @03:47PM
(#47953506)
I guess if part of your USP is "our AI is so smart it can replace your customer support", you have to feed your own dogfood to customers...