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A comment on A Roblox cheat and one AI tool brought down Vercel's platform. Parent comment

Re:A Roblox cheat and one AI tool brought down Vercel's plat... by watchful_moose on Tuesday April 21, 2026 @09:31AM (#47848572)
This just moves the problem to support. The app doesn't work for users, they don't remember clicking no, and then some CSR has to hand-hold them through clicking "yes".
[ Parent | on HN ]
Re:A Roblox cheat and one AI tool brought down Vercel's plat... by inetknght on Tuesday April 21, 2026 @09:51AM (#47848837)
> This just moves the problem to support.

Boo-hoo. Support should exist. Support should be trained. Support should help educate the customer. If your business isn't doing that then your business is trashy anyway.

Many companies don't have support. That's a major problem. We have a lot of trashy businesses.

[ Parent | on HN ]