Hardware and Product Design account for just 4.2% of KS projects and 21% revenue. With 75% not hitting projected ship dates it's easy to see they applied the 80/20 rule and cracked down. KS simply wasn't made for pre-orders and they don't have a system in place to track projects after funding / enforce refunds. It's just not the business they want to be in. We can understand that. We just wish they would have handled this differently but, at this point, it's water under the bridge. We believe in our product and are up for the challenge!