HN sometimes talks about pathological customers who will never be happy. Boris is probably the single best rep in the community, possibly ever.

The way your tone and complaints come across reminds me of this. As a paying customer ($5k spend per month in my corporate job), I’d rather anthropic keep doing what they’re doing — innovating and shipping useful stuff at blinding speed — and not index on your feedback. I think the tradeoffs they would cost far outweigh the consequences.