AI Will Be Met with Violence, and Nothing Good Will Come of It

Re:AI Will Be Met with Violence, and Nothing Good Will Come ... by Capricorn2481 on Sunday April 12, 2026 @10:35AM (#47740212)

I am telling you that I've seen AI support fail at level 1 and it's frustrating. It should be simple, but even cancelling your service or returning an item can have many edge cases that only a human can sort out.

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Re:AI Will Be Met with Violence, and Nothing Good Will Come ... by StilesCrisis on Sunday April 12, 2026 @10:37AM (#47740239)

I have also experienced this; I'm not saying LLMs are great or infallible. Just saying that they are generally a reasonable replacement for L1 support. They are worthless for L2 or above.

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