Things have deteriorated lately, and the population does not see the justice system as effective.
It is completely expected that we see vigilantism, but it is in no way extrajudicial.
The way they "delay, deny, defend" as a matter of course shows a lack of a good-faith execution of the insurance agreements, to the point that a sane world would understand it as extremely obvious (and documented!) fraud. Sure, it is de facto not fraud, but tell that to someone who didn't get insurance payments which they were owed to pay for life-saving treatments (or, I guess tell it to their grave).
He said "white collar mass murder."
The implication here is that it is wrong even though it is not currently illegal.
> Maybe [...] Brian Thompson [...] you could easily argue this to be a form of white collar mass murder.
Nope. Read it more carefully. It's two separate sentences.
The US is a very litigious society and Americans more than any nationality I've met are way too quick to conflate legality and morality. My personal guess is that this derives from a long running lack of class consciousness that is present in most other nations
Nobody likes how insurance companies do business, but that doesn't make it "crime".