A lot of software is forced upon people against their will, and purchased bu people who will never use it.

This obscures things in favour of the “quality/performance doesn’t matter argument”.

I am, for example, forced to use a variety of microslop and zoom products. They are unequivocally garbage. Given the option, I would not use them. However, my employer has saddled us with them for reasons, and we must now deal with it.