I wouldn't call it confirmation bias, but you're right that is my prior. If an executive and a line worker disagree about whether a tool is useful, I assume unless presented with evidence to the contrary that the executive is wrong.

I would emphasize that I don't think there's anything particularly wrong with the converse either. If an executive is just absolutely convinced that dual monitors are a scam and nobody needs more than their laptop screen, they can run their company that way, and I'm sure there are many successful companies with that philosophy.