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A comment on Curebit: Worst Customer Service Ever?. Parent comment

Re:Curebit: Worst Customer Service Ever? by rogerjin on Monday November 05, 2012 @03:59PM (#4745767)
I think the other commenters are way too harsh on you. While I don't think you really need to apologize in this case, its a classy move regardless.
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Re:Curebit: Worst Customer Service Ever? by brianchu on Monday November 05, 2012 @04:42PM (#4745950)
Right. Apologizing is not strictly necessary. But relationships matter; in the long run someone who is able to apologize and keep calm despite others' rude statements is going to be better off.
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