I don’t think keeping the status quo of throttling caps will stop anyone from signing up. As long as it’s not any worse, I don’t think it would deter me due to the other features you offer. The main reason why I don’t change is my spouse and kids don’t care about privacy and I can get them service for cheaper!

I don’t really think about caps all that much except in theory. I would love speed tests to be excepted from caps, but I get why that isn’t always workable.