Re:Startup School 2012 Videos
by iansimon on Thursday October 25, 2012 @12:46PM
(#4698285)
Where does that number come from? It sounds suspiciously made up -- not by you, mind you.
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wikipedia - body language
It looks like the original study dealt only with "communication of feelings and attitudes" i.e. emotional content:
http://en.wikipedia.org/wiki/Albert_Mehrabian#Misinterpretat...
I don't see any evidence that this applies to communication in general.