If a company is measuring the duration and frequency of bathroom breaks (to pick one of many examples that's been highlighted in the press), something has gone fundamentally wrong.
In addition to some truly gnarly stories / conditions and their staunch anti-Union stance it is also a relativity issue. There is much to go around but it’s not always spread around with consideration for your employees. And there really isn’t a good reason for that in my opinion.
I hear the argument “well I guess they don’t deliver as much value / leverage for the company as others”. I get it, but at a certain point that rings as a completely hollow and greedy justification. Where that is for you is subjective. But for me? Where there are billionaires there is room for generosity.
I'm sure there are shitty managers at Amazon (in warehouses and in software) but by and large I believe blue collar Amazon workers have it about as well as blue collar workers everywhere. Maybe better.
I don't really see the problem here.