Yep. counter thump your way to the top, then hit whatever small claims will have you. I can't imagine any court will side with a retailer deleting purchases without adequate excuse.
Also, actually writing letters is a great idea, I find it gets much more attention than filling a web form or firing off a hasty email. When you lick that stamp you're showing a company you're willing to put some effort in.
Re:Outlawed by Amazon DRM
by run4yourlives on Monday October 22, 2012 @12:16PM
(#4683829)
Um: 3. Stop using the service the company provides.
1. Complain. Keep complaining all the way to the top.
2. Sue. If complaining doesn't get you want you've paid for (or your money back, inc the Kindle you now can't use), you've just been robbed and you need to take legal action. You might think you're under a billion and five EULAs but when challenged, courts seem to side with the user when the EULAs attempt to restrict rights that they're not allowed to impinge upon. There are various sales laws that are protected well beyond the words of an EULA.
If you don't do anything about it, you make it worse for everybody else because <<insert horrid company here>> thinks they can get away with it now.