> The sad part is that I sell a book, Computer Engineering for Babies

Oh no way, I bought your book (I think via kickstarter?). :)

First off -- Amazon's super bureaucratic so all of their processes require a certain language and esclation path. I'll have to ask my team's support specialist on what she thinks, but my gut is telling me your language needs to be "compatible with Samsung" or "Samsung compatible" instead of "for... Samsung TV remote".

I've been doing Amazon for 13 years and have a team + a few brands I own in the ecosystem -- just some basic tips:

1. Get brand registry (or find a maker buddy and put it under their brand) for listing control. Generic is not the way to go for listing control -- you need brand registry. Then you can edit away under your own brand.

2. You shouldn't be losing any money doing this. If you're doing 3D printer stuff you should expect your cost to be like 5-10%, Amazon takes 40-50% between all fees, ads around 10%, and the rest is labor/margin... and if your numbers aren't there you need to figure out what's wrong.

I have lots more thoughts but I realize this can become an essay haha. Feel free to ping me if you need some help, loved your books. :)

Edit: I don't think you're at risk of getting banned, but you might need an escalation to a higher level support (a captive or escalations specialist within Amazon).