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Re:Jack Dorsey: Let's Reconsider Our "Users" by orourkek on Wednesday October 17, 2012 @07:03PM (#4666800)
> the merchant's customers are probably classified as the users.

I believe his subdivision of "customers" into "sellers" and "buyers" was to solve that issue - "sellers" are the merchants, and "buyers" and the sellers' customers. It all makes sense to me, but you're right - only in a context where you actually have customers

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