Re:Dell Admits It Made a Mistake When It Abandoned XPS
by martinmeba on Sunday January 11, 2026 @06:54PM
(#46581872)
I had an XPS laptop purchased around 2020. It was a very well spec-ed machine on paper and worked reasonably well. It just did not hold up.
1. Bulging battery - replaced
2. USB-C charging blew up the charge controller - laptop completely unable to charge - replaced motherboard
3. USB-C charging blew up the charge controller again (~6 months later)
#3 was out of warranty and I had just changed companies so it went into the trash. It lasted 3 years tops.
I also have a dell ultrasharp 4K monitor that had to be replaced under warrant within ~1 year of purchase and I am just waiting for it to go again now that it is out of warranty.
Dell seems to have had reasonable service(in-warranty) but their stuff is always breaking down.
I have had several macbooks. Each lasted ~10 years+.
#3 was out of warranty and I had just changed companies so it went into the trash. It lasted 3 years tops.
I also have a dell ultrasharp 4K monitor that had to be replaced under warrant within ~1 year of purchase and I am just waiting for it to go again now that it is out of warranty.
Dell seems to have had reasonable service(in-warranty) but their stuff is always breaking down.
I have had several macbooks. Each lasted ~10 years+.