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Re:First they ignore you, then they laugh at you, then they ... by noelwelsh on Saturday October 13, 2012 @01:45AM (#4648017)
Really interesting comment. In what way, other than revenue/sales, would you say Optimizely is behind Omniture Test and Target? Does T&T really offer any features over Optimizely?
Re:First they ignore you, then they laugh at you, then they ... by throwaway1012 on Saturday October 13, 2012 @10:50AM (#4648694)
Having a robust A/B, MVT testing infrastructure that lets you test on page components is the most important thing but it is only a small part of the equation. I don't have a comparison chart of Optimizely vs T&T features but there are some common feature sets and every provider lacks one or the other. Having used Optimizely, i would say Optimizely has about 30-40% of features that other enterprise level products have (personal guess not based on metrics/facts!). Some areas where the smaller products lack features are

- Personalization, segmentation and targeting (I am not talking about basic geo-targeting, repeat users, technographics etc). The features in this category can go way deep.

- Industry specific features (Having a one product fits all approach will be hard to sell in many industries. Eg: There is a huge difference in how retail and publishing uses a testing product)

- Reports and analytics (every product provides charts and graphs but this is one area where you can keep building and you will still be lacking some thing or the other)

- Upsell features (recommendation engines, mobile, social)

Many of these additional features are hard/time consuming to build and will not make sense for a good percentage of users but having those will help the product to score in the enterprise land. After a certain point when you have all the basic features, identifying what to build is probably one of the hardest tasks.

Re:First they ignore you, then they laugh at you, then they ... by dsiroker on Saturday October 13, 2012 @01:08PM (#4649030)
Obviously features are important but it turns out that most businesses simply want an easy to use platform that "just works." Most of the customers who switch from T&T to Optimizely start off by trying both concurrently and evaluating whether Optimizely has what it takes to supplant T&T. When their T&T contract comes up for renewal, they shift their entire budget to Optimizely.