News for hackers. Stuff that matters.

Ask HN: I need feedback for my feedback site

www.FeedbackJar.com

Just need some feedback before we launch. Thanks HN!

Think of us as Getsatisfaction/UserVoice for small businesses.

For Customers:

Post a Question, Suggestion, Praise, Discussion, or Issue

Discuss with business employees and customers

Share ideas on improving products and services

For Small Businesses:

Receive, respond, and manage feedback

Increase customer satisfaction and business

Build and retain loyal customer relationships

Also, let me know if you have any launch ideas?

( 8 comments | 15 points | on HN )
Re:Ask HN: I need feedback for my feedback site by nathanburke on Tuesday February 03, 2009 @04:11PM (#464696)
The one question I have deals with how much data you'll have at launch. Right now, when I search for anything in MA, there's nothing there. Are you planning on either: a) just focusing on CA for launch b) preloading some data so there's at least something there c) connecting to an API or other service like Yelp, etc. to display some local listings, allowing users to select those businesses to add to the feedbackjar listing

My other question: Are you purposely staying vague with your categories? When I go to add a business, there are no category selectors, though it feels like there should be (could just be me).

Hope this helps.

Re:Ask HN: I need feedback for my feedback site by Juliet on Tuesday February 03, 2009 @11:17PM (#465250)
Its the classic Chincken and Egg situation ! You wont succeed without traction so you are forced to grow regionally like Yelp and City search etc .. If you launch Nationally you will spread yourself too thin .. Yep - Building the software is one thing Marketing is a different beast all together ..
Re:Ask HN: I need feedback for my feedback site by Angostura on Tuesday February 03, 2009 @03:16PM (#464573)
The one thing, I don't understand. You say "Think of us as Getsatisfaction/UserVoice for small businesses."

But small businesses are all over Getsatisfaction.

So what's different about FeedbackJar?

Re:Ask HN: I need feedback for my feedback site by ucdaz on Tuesday February 03, 2009 @03:22PM (#464587)
But you can't search for by location on getsatisfaction. Plus, we're focusing on the small business vertical market like restaurants and cafes.
Re:Ask HN: I need feedback for my feedback site by teej on Tuesday February 03, 2009 @03:46PM (#464629)
When you say "small business" I think you mean "small local retail business". My (theoretical) small, virtual consulting business is not who you're targeting.
Re:Ask HN: I need feedback for my feedback site by ucdaz on Tuesday February 03, 2009 @03:50PM (#464639)
You're always welcome to create an account =)
Re:Ask HN: I need feedback for my feedback site by ahoyhere on Tuesday February 03, 2009 @09:41PM (#465176)
I thought Satisfaction and UserVoice were for small businesses.

Are you really trying to build a company based on "We're like Coca Cola, but with a different name!"

Also, for the love of god, coordinate your colors. Rainbow text is so 1992.

Re:Ask HN: I need feedback for my feedback site by FlorinAndrei on Tuesday February 03, 2009 @04:58PM (#464760)
Yo dawg, I herd you like feedback...