Latency on my cablemodem has always been abou 60ms until I negotiated my monthly bill with TW/RR that I just purchased AT&T dsl. I found it fascinating after several years of 60ms ping times, my cable latency dropped to 20ms to match the dsl service. Didn't ask for that. How odd. Name lookup latency improved by many times also.

It pays to negotiate. Service just might improve.