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A comment on Google is creating a Nexus call center for device support. Parent comment

Re:Google is creating a Nexus call center for device support by nodata on Thursday October 11, 2012 @10:28AM (#4640898)
You bought something and quickly afterwards it broke?

Don't repair, get a refund and buy it again. Easy.

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Re:Google is creating a Nexus call center for device support by avolcano on Thursday October 11, 2012 @10:55AM (#4641016)
Google has a 30-day guarantee for it.

It broke on day 35.

It's now under Samsung's 12-month limited warranty. No refunds, no exchanges, just repairs, unfortunately.

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Re:Google is creating a Nexus call center for device support by s_henry_paulson on Thursday October 11, 2012 @11:08AM (#4641088)
Did you try to contact Google's refund people and ask about this? I would be surprised if they turned you away.

If they did turn you away, you might want to think about getting a credit card with purchase protection. All Amex cards, and some Visa and MasterCards have this feature.

If the merchant won't give you your money back within 90 days of your purchase, just contact your card company and they'll give you the money.

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Re:Google is creating a Nexus call center for device support by nodata on Thursday October 11, 2012 @12:03PM (#4641386)
It doesn't matter what the guarantee on it is. Unless it's different in the States...
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