I am fearful of losing my [email protected] and last.com access presently. Any Google Wallet/Payment folks that might help me..? Please see email in profile if so. Would really appreciate it.

Story is I started a new job. I tried to add a corporate address for a corporate card to Google Wallet. This tripped some security indicator requiring me to upload government-issued ID. I did so twice without it working despite first/last/address match. I have tried also submitting an employment verification letter with the corporate address. Haven't heard back on the last attempt.

I have also written but I have low hope that'll work. (Update: Nope, "Billing and Collections" isn't "Payments" but at least they wrote back).

Because of the incomplete verification, all Google service payments are rejected right now. I am presently frantically emptying my Google One storage to get back under the free tier before my paid One subscription runs out. Literally, because I cannot submit a $2 payment I am right now removing attachments from 20 years of correspondence.

This stinks. I just need a human to review what I submitted given the above context. There should be some middle ground between rejecting a new credit card address and de facto locking down someone's entire collection of Google services via manufacturing an inability to pay.