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A comment on Go ahead, self-host Postgres. Parent comment

Re:Go ahead, self-host Postgres by laz on Saturday December 20, 2025 @11:38AM (#46337378)
The worst SEV calls are the one where you twiddle your thumbs waiting for a support rep to drop a crumb of information about the provider outage.

You wake up. It's not your fault. You're helpless to solve it.

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Re:Go ahead, self-host Postgres by OccamsMirror on Saturday December 20, 2025 @12:05PM (#46337612)
Not when that provider is AWS and the outage is hitting news websites. You share the link to AWS being down and go back to sleep.
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Re:Go ahead, self-host Postgres by laz on Saturday December 20, 2025 @12:20PM (#46337735)
No. You sit on the call and wait to restore your service to your users. There’s bullshit toil in disabling scale in as the outage gets longer.

Eventually, AWS has a VP of something dial in to your call to apologize. They’re unprepared and offer no new information. The get handed to a side call for executive bullshit.

AWS comes back. Your support rep only vaguely knows what’s going on. Your system serves some errors but digs out.

Then you go to sleep.

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Re:Go ahead, self-host Postgres by sixdonuts on Sunday December 21, 2025 @03:44AM (#46343248)
News is one thing, if the app/service down impacts revenue, safety or security you won't be getting any sleep AWS or not.
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