Why outcome-billing makes sense for AI Agents

Re:Why outcome-billing makes sense for AI Agents by malux85 on Wednesday December 17, 2025 @02:06PM (#46304022)

This is the problem with this, in simple cases like “you add N employees” then you can vaguely approximate it, like they do in the article.

But for anything that’s not this trivial example, the person who knows the value most accurately is … the customer! Who is also the person who is paying the bill, so there’s strong financial incentive for them not to reveal this info to you.

I don’t think this will work …

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Re:Why outcome-billing makes sense for AI Agents by rajvarkala on Wednesday December 17, 2025 @02:14PM (#46304132)

I often go back to customer support voice AI agent example. Let's say, The bot can resolve tickets successfully at a certain rate . This is capturable easily. Why is this difficult? What cases am I missing?

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