Apple has locked my Apple ID, and I have no recourse. A plea for help

Re:Apple has locked my Apple ID, and I have no recourse. A p... by parisidau on Saturday December 13, 2025 @12:16AM (#46252211)

I do have backups of most data, including photos, but there are things you can't backup like shared actively edited iWork documents, and things like that. I can rebuild from it, but it's still a shitshow and my very expensive devices are bricked.

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by holigot on Saturday December 13, 2025 @03:40AM (#46253107)

What a nightmare - hope everything will end well.

Concerning all those 'bricked' devices it would be really nice to get some more details concerning the 'block'.

Can you use your iPhone to call someone, can you use your MacBook overall? Login, use Apple Passwords(!), looking at photos within photos app and so on...

Or are all those devices completely locked?

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by xigoi on Saturday December 13, 2025 @04:43AM (#46253341)

> there are things you can't backup like shared actively edited iWork documents

If they’re shared, surely someone else can still access them?

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by Aachen on Saturday December 13, 2025 @10:58AM (#46255482)

What's an iWord and why can't it be backed up?

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by thih9 on Saturday December 13, 2025 @02:00PM (#46256966)

Nobody said iWord.

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by Aachen on Sunday December 14, 2025 @01:53PM (#46265665)

My apologies, I see I've misread it. Still don't know what iWork is. Surely what the question referred to was obvious

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by parisidau on Monday December 15, 2025 @05:43AM (#46272745)

Here, I Googled it for you https://www.apple.com/iwork/

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by Aachen on Monday December 15, 2025 @10:34AM (#46275796)

Oh, so I did understand correctly that it's Apple's version of Word etc.

My question was why one can't back up one's data though. I'm even more confused now that I know it refers to Pages/Keynote/etc. since those have always been file-based so far as I've seen from classmates who used it. Surely even Apple allows downloading your documents and spreadsheets from whatever storage front-end their live editing server uses?

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Re:Apple has locked my Apple ID, and I have no recourse. A p... by parisidau on Monday December 15, 2025 @01:33AM (#46271124)

Apple (via Executive Relations) says they won't do anything. Guess I'm stuffed.

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