Re:GoDaddy CoFounder: Never give up (but be very quick to ch...
by thwarted on Monday February 02, 2009 @01:30AM
(#461978)
The only thing I was impressed with about Godaddy was that I wanted to cancel my account, I called, had to wait maybe 10 seconds, told the person I wanted to close my account, and they did it and that was that. There was no "why are you leaving?" or "you might like these other services" or "if you stay with us, I can give you 50% off for a year" crap, they just closed the account when I asked.
Of course, FYI, I was closing the account because their website couldn't keep me logged in and the navigation was terrible. Also, the way they bind your account to a single "master" domain name, and then other domains are served out of subdirectories of that main domain's directory is bassackward, which made it really hard to work with someone else who wasn't technically inclined in terms of putting files on the websites I had hosted there.
Of course, FYI, I was closing the account because their website couldn't keep me logged in and the navigation was terrible. Also, the way they bind your account to a single "master" domain name, and then other domains are served out of subdirectories of that main domain's directory is bassackward, which made it really hard to work with someone else who wasn't technically inclined in terms of putting files on the websites I had hosted there.