It's not, except to the extent that it might be hard to feel sorry for someone who is taking unfair advantage of his landlord and cotenants and then complaining about the poor customer service that he was provided when doing so.

Again though: it's not. It's a mostly orthogonal point.

> "except to the extent that it might be hard to feel sorry for someone who is taking unfair advantage of his landlord and cotenants"

The morality and ethics behind AirBnb is far from clearcut. The landlord-tenant relationship is also not so easily moralized - I'd take a flying leap off the high horse unless I knew more.

I'm sorry you felt like I was rebutting the complaint with the landlord thing. I'm not.

Then it was irrelevant.