This is a strange take. Should we never ever change UI because grandpa can’t learn the updates?
This is reductive black and white thinking that simply refuses to deal with the real problem that I clearly illustrated.
Microsoft windows is a critical tool that society continues to build dependence on. The poorly executed redesigns of key windows features has consequences unlike the vast majority of software systems.
With Microsofts great power, comes great responsibility.
The disaster that is the ever shifting UX of windows is having serious harm on our senior citizens.
I've fielded several issues like this from many different seniors I know.
We've left these people behind and it's a shame that is having serious consequences.
Yes, things are better under the hood. But the surface, the UX, is a mark of shame on our entire industry.