Re:A monopoly ISP refuses to fix upstream infrastructure
by Nextgrid on Sunday November 23, 2025 @11:42AM
(#46024872)
> then I got the fraudulent bill, and they autopaid themselves the fraudulent bill.
And yet you let them do it, didn't recall the payment, and seemingly didn't even follow up on the threat?
Looks like mission accomplished for them, of course the customer service monkey is going to do this again and everyone else will also happily look the other way while it's happening.
Yes, corporation-on-consumer-fraud becoming de-facto legal is a major problem (that is unlikely to be something the current US government will address), but it mostly relies on fear/apathy and 90% of people caving in and paying (like you did); disputing the payment is easy and then the ball goes into their court and they must prove you agreed to this new contract/upgrade (which they can't) if they want to get paid.
And yet you let them do it, didn't recall the payment, and seemingly didn't even follow up on the threat?
Looks like mission accomplished for them, of course the customer service monkey is going to do this again and everyone else will also happily look the other way while it's happening.
Yes, corporation-on-consumer-fraud becoming de-facto legal is a major problem (that is unlikely to be something the current US government will address), but it mostly relies on fear/apathy and 90% of people caving in and paying (like you did); disputing the payment is easy and then the ball goes into their court and they must prove you agreed to this new contract/upgrade (which they can't) if they want to get paid.