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Re:Let AI do the hard parts of your holiday shopping by lawlessone on Thursday November 13, 2025 @01:35PM (#45918657)
as someone who used to work in a store, i think i'd cry.

One old lady/man calling to ask if we can hold something, completely fine, happy to help them.

100s of able people making the phones unusable with calls they would never make if they had to do it themselves, unsustainable.

Re:Let AI do the hard parts of your holiday shopping by encom on Thursday November 13, 2025 @01:48PM (#45918840)
As someone who also used to work in a store, I'd just hang up. I barely had time to answer the phone most days, ain't got time for this bullshit.
Re:Let AI do the hard parts of your holiday shopping by SoftTalker on Thursday November 13, 2025 @01:57PM (#45918978)
When I worked in a store I never answered the phone. Why would I prioritize someone's call over helping people there in the store who actually bothered to come in person.

Drives me nuts when I'm at a store trying to talk to someone and they step away to answer a ringing phone. I usually walk out when that happens.

Re:Let AI do the hard parts of your holiday shopping by encom on Thursday November 13, 2025 @03:14PM (#45919946)
Yea, it was far down my priority list. Only responding to emails was lower. At the end of my shift there'd usually be 40 to 60 unanswered calls if I was alone at the store.

God that place was awful.