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Re:Show HN: Kill The Landline by sciurus on Saturday September 29, 2012 @05:18PM (#4590938)
We think there's value in creating a simpler, more focused user experience than Google Voice. I hope that focus comes across in the branding we've developed so far. As others have commented, porting your number to Google Voice and setting up forwarding can be a daunting process; we're trying hard to design a system that insulates customers from that sort of complexity.
Re:Show HN: Kill The Landline by mst on Saturday September 29, 2012 @05:22PM (#4590949)
Plus I would, generally, rather pay somebody to care about something like this; $10/mo gives me an expectation of at least the same class of customer service that a normal telco would - i.e. not particularly effective, but a great improvement on the yawning void of google's support for free products.