The "list of issues" Google provides is a generic list of possible reasons. Essentially, "Thanks for choosing Google. Your account has been disabled. Here is a list of reasons we normally disable an account with no warning. You may or may not have directly or indirectly done any of the activities listed, but we're not going to tell you either way. Feel free to figure it out. If you think you know and have taken steps to remedy the issue(s), then please let us know by submitting an appeal. However, you only get one chance and our single response to your appeal is final."
So this guy and every other person that has to go through this terrible experience has a right to be mad and express their anger.
And it's not a matter of being able to read. It's a matter of Google's terrible customer service.
I am not asking for sympathy, I am asking if anyone has experienced this and if so what they did.
Even our YouTube Account Manager said, "I have honestly never seen anything like this before"
I filled out the online form stating my case and received a reply in less than 4 hours. Stating that the account was still disabled.
We were finally able to get to the bottom of it with some help from someone within Google - in our case, they had decided to shutdown the product we were using (adsense for ajax), and had just forgotten to mention it, instead opting for closing our account, leaving us wondering what the hell we'd done wrong.
If you have contacts in youtube, adwords, etc, they should be able to find out what has gone wrong in your case if they dig enough...
even your response here is purely defensive. you don't mention anything about local clicks at all. i don't know what more to say except that you really do not convey the message that you seem to think you are sending.
if you look at the link, it was shut down for bad clicks, incitement to users to click, or similar. at the very least he could have said in the reply something like "we don't think we have people clicking on links, but if you could provide some IPs we might be able to track down someone at the paper who's being over-enthusiastic".
even if he knows nothing like that has happened he could have added to the reply (talking about XML uploads, copyright issues) something like "these don't seem to fit into the ilicit activities listed. we don't have incitements to click on ads (see ...) so if the above isn't relevant we suspect there has been some mistaken clicking locally. we have educated the users and we've put in place the following measures to track ..."
instead, he shows no sign of having understood the issues and no inclination to help solve the problem. he just whines.
this is basic psychology. you need something from these people. so you try to act like you understand and want to help, even if you think they are incompetent assholes.
[edit: maybe i come across as unsympathetic. i can understand how maddening this must be. but surely that's more reason to get it fixed? and to get it fixed you need to cooperate, not act like a victim. at least, that's how i would play it (it's his job to make this work).]