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A comment on Longtime Mozilla Support Japanese Community Shuts Down over AI Translation Usage. Parent comment

Re:Longtime Mozilla Support Japanese Community Shuts Down ov... by omoikane on Wednesday November 05, 2025 @10:38PM (#45831106)
If this was a mistake, the proper response might have been "sorry, we applied automation in error, those changes have been rolled back while we fix the process that allowed it to happen". And not "call with us to talk about this further".
[ Parent | on HN ]
Re:Longtime Mozilla Support Japanese Community Shuts Down ov... by move-on-by on Wednesday November 05, 2025 @11:01PM (#45831289)
At the very least, ‘we will discuss how this could of been handled differently’, not I’m sorry you feel this way.
[ Parent | on HN ]